Privacy Policy

Effective Date: March 30, 2026

SunTek Solar Energy LLC, doing business as SunTek Exteriors and Solar
(“SunTek,” “we,” “our,” or “us”), respects your privacy and is committed to protecting
the personal information you share with us. This Privacy Policy explains how we collect,
use, store, and protect your information when you interact with our company, including
through our website, marketing communications, and customer service interactions.

Our primary website domains include
suntekexteriors.com
and
sunteksolarenergy.com.

Company Contact Information

SunTek Solar Energy LLC
DBA SunTek Exteriors and Solar
139 Gateway Terrace
Hot Springs National Park, AR 71913

Email: info@suntekexteriors.com

Information We Collect

We collect information necessary to provide our services, communicate with homeowners, and improve our operations.

Contact Information

Name
Phone number
Email address
Mailing or property address

Property Information

We may obtain property-related information from data providers and public records including
property characteristics, homeownership status, building details, and estimated property value.

Project and Transaction Information

Service requests
Project details
Contracts and service history
Customer support communications

Website and Technical Information

When you visit our website, we may collect certain technical information such as IP address,
browser type, device information, pages visited, and interaction with website features.

Communication Data

Phone call recordings
SMS or text message communications
Email correspondence
Customer service interactions

How We Collect Information

Directly From You

Website contact forms
Phone calls
Text messages
Email communications
In-person interactions

From Lead Generation Partners

We may receive information from third-party lead generation partners and marketing providers.

From Property Data Providers

We may obtain property-related information from third-party data providers and public records.

Through Website Technologies

We may use cookies, analytics tools, and advertising measurement technologies.

Analytics and Tracking Technologies

Google Analytics
Google Ads tracking
Meta (Facebook) advertising tools
Microsoft/Bing advertising tools
Call tracking tools such as CallRail

How We Use Your Information

Responding to inquiries and service requests
Scheduling consultations or appointments
Providing roofing, windows, doors, and solar services
Communicating with homeowners regarding services
Improving our website and services
Maintaining customer records and project documentation
Complying with legal and regulatory requirements

Communications and Call Recording

Inbound and outbound phone calls may be recorded for quality assurance, training, and compliance review.

Text Messages and Email Communications

SunTek may communicate with customers and prospective customers via phone, SMS text messaging, and email.

When you opt in to receive SMS messages, we may collect your mobile phone number,
consent preferences, and message interaction history.

This information is used to respond to your inquiry, provide customer care,
send appointment reminders, and communicate project-related updates.

If you consent to receive SMS messages, those messages may include responses to inquiries,
customer care communications, appointment reminders, service-related updates,
and other business communications related to your request or project.

You may opt out at any time by replying STOP.
For assistance, reply HELP or email
info@suntekexteriors.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

No mobile opt-in data, text messaging originator opt-in data, consent information, or phone numbers collected for SMS communications will be shared with third parties or affiliates for marketing or promotional purposes.

Do Not Call Compliance

We maintain an internal Do Not Call list and honor opt-out requests.

Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

Data Retention

We retain data as reasonably necessary for operations, warranty, tax, and legal compliance.

Consumer Privacy Rights

You may request access, correction, deletion, or communication preference updates by contacting us.

Children’s Privacy

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this policy periodically and revise the effective date accordingly.

Contact Us